At last, someone is tackling the long waiting times for appointments to see your G.P. – as long as you live in the Newport and surrounding area . Still it’s a wonderful beginning, and I wish them every success with their 5 ‘A’s system for success. With surgery appointments starting at 8.00am, with the last appointment at 5.50pm – with a duty doctor available throughout the day – it’s hard to imagine any long waits for patients. Never mind listing all five ‘A’s ( I forgot them immediately after the news item – ruddy typical ! ) this system of grading G.P. surgeries seems a positive change that finally puts the patient at the forefront of healthcare. Congratulations to this Trust, and good luck with similar initiatives in the future.
I can only hope that this scheme is replicated by the University Health Board for benefit of patients in the Cardiff & Vale catchment area. This would indeed make a much needed Good News story to give hope that all Trusts will put patient care as the no.1 priority for 2012. R.W.