At last, someone is tackling the long waiting times for appointments to see your G.P. – as long as you live in the Newport and surrounding area . Still it’s a wonderful beginning, and I wish them every success with their 5 ‘A’s system for success. With surgery appointments starting at 8.00am, with the last appointment at 5.50pm – with a duty doctor available throughout the day – it’s hard to imagine any long waits for patients. Never mind listing all five ‘A’s ( I forgot them immediately after the news item – ruddy typical ! ) this system of grading G.P. surgeries seems a positive change that finally puts the patient at the forefront of healthcare. Congratulations to this Trust, and good luck with similar initiatives in the future.
I can only hope that this scheme is replicated by the University Health Board for benefit of patients in the Cardiff & Vale catchment area. This would indeed make a much needed Good News story to give hope that all Trusts will put patient care as the no.1 priority for 2012. R.W.
My GP surgery in Barry has been 'call on the day' for quite a while now (possibly years?)
ReplyDeleteIt sounds like a good idea but really you hit redial from 8am until about 8.30am when you finally get through to be asked 'is it really necessary for today?' - would I be calling if it wasn't?
The receptionists ask you, in great detail, what exactly is wrong - in case you don't actually need a Dr at all ad in fact she can advise you with her complete lack of medical knowledge!
Countless times I have felt like I am having to gear myself up to fight with them just to see my Dr. Not the ideal situation for a Mental Health patient.